Privacy Policy
Effective Date: 27/1/2025
Last Updated: 27/1/2025

Welcome to Rise Digital. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website (risedigital.gr) and our services. By accessing our website, you acknowledge and agree to the practices described in this policy.

1. Business Information

Rise Digital is a digital agency based in Athens, Greece, specializing in digital marketing services. You can contact us at:

2. Data Collection & Usage

We collect and process personal data to improve our services, enhance user experience, and ensure the smooth operation of our business. The types of data we collect include:

  • Personal Information: Name, email, phone number

  • Technical Data: IP address, cookies

This data is gathered through various methods, such as contact forms, analytics tools, and advertising technologies. We use Google Analytics, Facebook Pixel, LinkedIn Ads, and Instagram Ads to monitor website performance and optimize marketing campaigns. Additionally, cookies and tracking technologies help us understand user behavior and improve our digital strategies.

Our primary reasons for collecting personal data include:

  • Enhancing our marketing efforts, including retargeting and remarketing

  • Communicating with clients and providing customer support

  • Conducting analytics to improve website functionality and user experience

  • Ensuring compliance with legal obligations

3. Data Sharing & Third Parties

To deliver high-quality services, we may share certain data with trusted third-party service providers. These include:

  • Analytics and Advertising Services: Google Analytics, Facebook Pixel, LinkedIn Ads, Instagram Ads

  • Hosting Providers and Marketing Tools: Services that support our website infrastructure and campaign management

We use third-party cookies for tracking and advertising purposes. These cookies allow us to show relevant advertisements and measure their effectiveness. You have the option to manage or disable cookies through your browser settings at any time.

4. User Rights & GDPR Compliance

Since we operate within the European Union, we strictly adhere to the General Data Protection Regulation (GDPR). Under GDPR, you have several rights regarding your personal data, including:

  • Right to Access: You may request a copy of the personal data we hold about you.

  • Right to Correction: If any of your data is incorrect or outdated, you may request a correction.

  • Right to Deletion: You have the right to request that your personal data be deleted under certain conditions.

  • Right to Restrict Processing: You may request that we limit how we use your data.

  • Right to Object: You can object to the use of your data for marketing purposes.

  • Right to Data Portability: You can request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at [email protected].

5. Security & Data Retention

Protecting your personal data is a top priority for us. We implement strict security measures, including:

  • Encryption: Ensuring sensitive data is protected

  • Secure Servers: Storing and processing data in a controlled environment

  • Access Controls: Limiting access to personal data to authorized personnel only

We retain personal data for 1 year unless a longer retention period is required by law. Once this period expires, data is securely deleted or anonymized to ensure privacy.

6. Legal Basis for Processing Data

Under GDPR, we process personal data based on the following legal grounds:

  • Consent: Users explicitly provide consent for data collection (e.g., opt-in forms).

  • Legal Obligation: We process data to comply with applicable laws and regulations.

  • Legitimate Interest: Data processing is necessary for our business operations, including analytics and marketing activities.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, measure website performance, and support advertising efforts. These cookies help us personalize content, analyze traffic, and deliver relevant advertisements. Users can manage cookie preferences through their browser settings.

8. Policy Updates & Contact Information

We may update this Privacy Policy periodically to reflect changes in regulations, industry practices, or company policies. Any updates will be published on this page. We encourage users to review this policy regularly to stay informed about how we protect their data.

For privacy-related inquiries, please contact us at [email protected].

Your privacy matters to us, and we are committed to maintaining transparency in how we handle your personal data. If you have any questions, feel free to reach out to our team. Thank you for trusting Rise Digital.